Privacy Policy

Lagana Raleigh respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and protect your information when you visit our website [laganaraleigh.com]

By accessing or using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

1.1 Personal Information

We may collect personal information when you:

• Make a reservation

• Place an online order

• Subscribe to our newsletter

• Contact us through forms, email, or chat

• Participate in promotions, contests, or surveys

This may include:

• Name

• Email address

• Phone number

• Payment details (if applicable)

• Billing and delivery addresses

1.2 Non-Personal Information

We may also collect non-personal information automatically when you interact with our Site, such as:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on our Site

• Referral sources (e.g., search engines, social media)

This data helps us improve our services and user experience.

2. How We Use Your Information

We use your information to:

• Process orders, reservations, and payments

• Send order confirmations and updates

• Respond to inquiries and customer support requests

• Improve our website, services, and customer experience

• Send promotional emails (if you opt in)

• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Analyze website traffic and performance

• Provide targeted advertising

You can manage cookie settings through your browser. However, disabling cookies may limit certain functionalities on our Site.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers (e.g., payment processors, reservation platforms, delivery services)

• Marketing partners (for promotional campaigns, if you opt in)

• Legal authorities (if required by law or in response to legal requests)

All third-party partners are required to protect your data in compliance with this policy.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online data transmission is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information through unsecured channels.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

7. Your Privacy Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

• The right to access, update, or delete your personal information

• The right to withdraw consent for marketing communications

• The right to request data portability

To exercise these rights, contact us at [insert email address].

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us to request its removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Site signifies acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lagana Raleigh
911 N West St Ste. 105, Raleigh, NC 27603
connect@laganaraleigh.com